The water industry faces some challenging times, but it's also worth noting there is plenty to celebrate. Discover handy reports detailing the water industry's game-changing innovators, plus our 2018 winners.
Liz Barber - DIRECTOR OF FINANCE, REGULATION AND MARKETS YORKSHIRE WATER
Why is she a game changer? Utilities companies are under pressure to be more transparent in financial operations. Liz Barber has been leading the way, by closing down Cayman Island subsidiaries and opening up operations to far greater scrutiny.
The shortlisted finalists in the People Initiative of the Year category are:
Anglian Water's @One Alliance for its L.I.F.E. (Living an Injury-Free Environment) initiative. This behavioural change programme aims to create a happier, healthier and safer environment for everyone involved on the alliance by making health and safety personal, relevant and important. In 2018 the programme included orientation sessions where shared experiences of heath and wellbeing; ‘health MOTs’ where team members could have check-ups on their overall heath; and ‘LIFE champions’ who help spread a collaborative approach to health and wellbeing through the organisation.
Pelican Business Services for its Customer Services Academy, which trains new customer service advisers to the team which serves 2.5 million customers on behalf of Bristol Water and Wessex Water. The approach included gamification, games, energises, practical exercises, theoretical work, role plays, videos, mock and live customer calls; because it was delivered in a centralised way it saved the company over £100,000 in training costs per year, while receiving positive feedback from participants and reducing the amount of coaching, feedback and performance related conversations required from team leaders in the early months of employment.
Scottish Water and Cranfield University for the Water Science Development Programme, which targeted Scottish Water employees of all seniorities and specialisms and aimed to give them a sound scientific understanding of process engineering principles as they relate to water and wastewater treatment. Over 300 individuals took part in the programme, and as well as boosting their own credibility and confidence, Scottish Water believes the training helped improve treatment works compliance and performance by encouraging team members to collaborate, contribute and challenge each other in a constructive way.
Stantec for its Cradle to Sage recruitment, retention and talent development programme, which looks at the whole life cycle of becoming and being a professional engineer.
The programme boasts initiatives which contribute to success throughout six stages: inspiring children; engaging with educational institutions; graduate and apprentice development; developing professionals to chartership; engaging experts in continuous development; and engaging retirees in the development of future skills. The programme involved more than 70 events in 2018, engaging with over 6000 school pupils and achieving a 40% increase in graduate and apprentice pass rate, among other benefits.
United Utilities and The Challenge Academy Trust (TCAT) for its TCAT Masterclass, which worked to promote science, technology, engineering and maths among schoolchildren through a 16-week masterclass programme for year 9 students from four high schools. Teams from the four schools were matched with mentors from United Utilities, and set an engineering challenge to solve. The masterclass culminated in a final presentation of the work to a panel of judges and a celebration of the achievements of the teams.
Ben Earl, water efficiency manager, Southern Water’s Ben Earl
To some, water efficiency might be just another numbers game, but Southern Water’s Ben Earl is positively evangelical about its wider benefits.
Earl has been leading Southern Water’s water efficiency work for six years and has blazed a trail that has empowered customers, reduced consumption and built key partnerships with other stakeholders.
Discover why Ben is a change maker at the Water Industry Awards co-located show, Utility Week Live.
DfMA Project of the Year category, sponsored by Weholite. This is a new category in this year’s awards and recognises excellence in Design for Manufacturing and Assembly.
The shortlisted finalists in the DfMA Project of the Year category are:
Anglian Water's @One Alliance for the Dalton Piercy Water Treatment Works project. This treatment works, near Hartlepool, contains the first manganese removal plant in the Anglian region which was commissioned in response to a Drinking Water Inspectorate obligation and to plant shutdowns due to turbidity. The project utilised Project Rehearsal and 4D planning prior to, and during the installation phase, allowing all parties to better understand and plan the sequence of assembly. The outcome is a site which looks more like a manufacturing plant rather than a 'traditional' water treatment works, showing the benefit of the @one Alliance’s collaborative approach across the project lifecycle.
ESD for the Tullich Water Treatment Works project, a £29M investment by Scottish Water in the town of Oban to replace an outdated ozone plant with a new 11.8 ML/day works using DAF/RGF treatment. ESD employed digital techniques to build the plant in the virtual world, and held collaborative planning sessions with the supply chain to develop a 'One Team' commitment at site level. Mapping a 3D Model / 4D Synchro and delivery programme to develop a virtual construction sequence of the plant was a key tool to planning collaboratively and allowed early identification of pinch points and the mitigation of risks before they may have become reality.
MWH Treatment for the Coppermills WTW project. Working as part of the SMB joint venture (Skanska, MWH Treatment and Balfour Beatty) the company utilised digital techniques to maximise DfMA at a flagship Rapid Gravity Filter (RGF) project at the treatment works in east London. The new 200ML/day RGF Plant, consisting of 12 individual filters, is being built to provide resilience for the critical Thames Water site during periods of algae bloom. The pre-fabricated RGF base and structure were constructed in 18 weeks, compared to a 39-week programme using in-situ methods. Using DfMA techniques meant that there was a 75 per cent reduction in on-site labour, reducing the direct construction cost by £8M, or 30%.
Scottish Water and Ross-Shire Engineering for the Lochmaddy Water Treatment Works in North Uist. The project team collaboratively designed and delivered a comprehensive upgrade to the drinking water network on the Isle of North Uist in Scotland's remote Outer Hebrides. The works include new raw water abstraction and distribution from Loch Fada and the provision of a cutting-edge nanofiltration Water Treatment Works at Lochmaddy. The plant was designed and built offsite in preference to the original plan for a DAF works which would have required extensive construction work on the island.
Suprafilt and LiMA for the installation of Nereda technology at United Utilities’ Failsworth WwTW near Manchester. Because of a tight timescale and space constraints on site, modular assembly was used to put together the treatment technology and structures with installation time reduced by 50% as a result. The use of 3D modelling allowed for a well-planned, efficient installation with all stakeholders collaborating effectively. The success of the project and the demonstrable benefits has led to it being considered a model for a new approach to installing the wastewater treatment technology in the future.
Take a look back at last year's winning initiatives and discover who took home the spoils as we celebrate the achievements of the water industry’s leading operators, innovators, engineers, environmentalists and problem solvers.